Privacy Policy for Silver Creek Village SPE LLC

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Effective Date: April 15, 2024

Thank you for using our text number services at Silver Creek Village SPE LLC. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data.

1. Information We Collect

• Mobile Phone Number: We collect your mobile phone number when you engage with our website, use our online applications, submit maintenance or showing requests, register for Tenant Web Access, make site reservations, or fill out general informational request forms. We use your phone number primarily to send and receive text messages related to our services.
• User-Provided Information: We collect any additional information you provide to enhance our services and support. This may include feedback, contact details, and other types of personal data.

2. How We Use Your Information

• Deliver text messages and updates concerning our services.
• Improve our services and your user experience.
• Respond to your inquiries and provide customer support.
• Occasionally send promotional offers, alerts, communication about community news, urgent notifications, events, and other content.

3. Message Content

Our messages may include promotional offers, alerts, communications about community news, urgent notifications, events, and other relevant content. Standard messaging rates may apply. The frequency of messages will vary.

4. Data Security

We take reasonable steps to ensure the security of your personal information against unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. We do not sell or share your personal information with third parties for marketing purposes.

5. Opt-Out 

You can opt out of receiving messages from us at any time by replying "STOP" to any message. Reply "HELP" for more assistance.

6. Contact Us

For questions or concerns about your data, please contact us at 810-635-9779.

7. CTIA Compliance

Our services are compliant with CTIA guidelines. For any concerns or to report violations, please contact us at 810-635-9779.

8. Changes to Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any significant changes will be notified to you through our website or other communication methods. Your continued use of our services after such changes will constitute your acceptance of the new Privacy Policy.